FAQs
Delivery?
Some products may be delivered directly from the manufacture and some may be delivered by ourselves. This will not affect the lead time.
Returns?
Incorrectly ordered items can be returned but will incur a fee and delivery will not be refunded.
Lead Time?
Standard lead time is 5-10 days depending on the item. However products may arrive sooner and in some cases slightly later. We will do our best to advise of any delays.
Unsure on a product?
If in doubt please feel free to email us before ordering. We will be happy to assist with any questions you may have
Delivery fees?
Standard delivery is calculated on checkout. If you would like express delivery please contact us before ordering.
Location?
We are based in the midlands.
Damaged Item?
If your item arrives damaged please get in contact as soon as possible with an image and description of the damage. We will be able to exchange any item that arrives damage free of charge. When possible please sign for the item as damaged.
Contact Us?
If you need to contact us please fill out the contact form or email us at sales@buyscaffolddirect.com